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Technical Support

To ensure that Universal Tracking Solutions can provide the best technical support please complete the following steps when submitting your request.

1. View installation guide
Select one of the following Installation Guides

2. View LED Chart to diagnose issue
Count RED flashes to diagnose issue.

 

 

 

Troubleshooting Tips:

1. Make sure antenna has a clear line of sight to the sky with no metal obstructions.

2. Ensure a secure connection to power and ignition.

3. Check that GPS side of antenna is facing up.

4. Disconnect and reconnect power to the device to clear issue.

 

 


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